Date: Sep 26, 2024
Location: The Hague, NL, 2595 AK
Company: Aramco Europe
Aramco is one of the world's largest integrated energy and chemicals companies.
Aramco Europe is headquartered in The Hague with offices across the continent. For over 60 years we have supported Aramco with a wide range of activities from facilitating safe and reliable delivery of energy to customers around the globe to pushing for breakthroughs in research and innovation.
Our services include in-depth technology advice and support in established and emerging sectors of oil, gas and energy, as well as finance, HR, legal, PR and communications.
We work with the very best industry suppliers to drive our operations to secure our position as a world leader in energy and chemicals.
Goal
Ensures internal auditing is conducted according to the International Standards for th e Professiona l Practice of Internal Auditing and the Code of Ethics of the Institute of Internal Auditors.
General Profile
- Requires in-depth knowledge and experience
- Uses best practices and knowledge of internal or external business issues to im prove products or services
- Solves complex problems; takes a new perspective using existing solutions
- Works independently, receives minimal guidance
- Acts as a resource for colleagues with less exper ience
Key Responsibilities
Functional Specific Responsibilities
Contacts
External
- Occasional with External Auditor
- Occasional with area experts as needed for audit execution
Internal
- Regular with all departments, frequency depend on audit focus
- Reg ul ar management team
- On-going with Chief Audit or
Requirements
Functional Specific Requirements
Required Competency Levels
Networking/Rel ationship M anagement
Seeking and Developing Relationships
- Grows relationships with key organi zational influ encers and customers by building credibility and trust; leveragesappropriate virt ual social networking sit es and/or professional organizations to extend networks.
Maintaining Relationships
- Gains the trust and respect of othe rs; builds and maintain s relationships and is easily approachable within and across teams.
Use of Networks
- Collabo rat es with others across network of internal and external contacts to achieve goals across teams.
Customer Focus
Identifying and Anticipating Customer Needs
- Takes the extra step to anticipate customers' needs and immediately takes action to resolve breaks in servi ce or mistakes to satisfy cust om ers.
Customer Core/Service
- Uncovers custom ers' hi dden needs or issuesby asking insightf ul questions and developing rapport; encouragesot hers to consider the customer's perspective in making decisions.
Following Customer Service Trends
- Stays up to date with best practices and institutes int ernal standards within department to ensure high cust ome r service quality.
Quality Orientation
Understanding Quality Standards/Knowledge of Standards of Excellence
- Takes personal responsibility for ensuring effective and high quality product and service delive ry to internal and external customers.
Applying and Maintaining Quality Standards
- Takes immediate action to correct any variations in quality; ensures accuracy and completenessof work outputs and helps team members with thi s as we ll.
Measuring and Tracking Quality
- Incorporates qua lity measurement data to direct improvements and changes to products, outputs and serv ices.
Coll aboration /Teamwork
Delivering Informa tion and Assistance
- Offers appropr iate assistance and support to colleagues, (direct reports), and superiors withi n own area of exper tise, without waiting to be asked; participates in cross-functional teams.
Role Identity and Interpersonal Interactions
- Com mun icates within and across teams to break down barr iers and achieve team goals; takes on the role of the expert or leader when necessary.
Building/Maintaining Relat ionships and Fostering Cooperation
- Works collaboratively with all team members to integrate individual perspectives; prov i des encouragement and acknowled gement of others' contribut ions and inputs.
Initiati ve
Addressing Gaps in Work
- Continuously reviews personal (and team) results against desired st andards and takes corrective actio n to ensure success.
Motivating and Energizing Self and Others
- Consistent ly display an outstanding degree of invo lvement and engagement which inspires others.
Self-Start ing
- Proac tively takes on additional assignments to stretch own capabilities and contri but es to overa ll team performance levels.
Required Competency Levels (cont)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 658