Goal

Provide a full range of advisory services to AOC and Saudi Aramco in one or more of the assigned Human Reso ur ces areas and per form highly skilled analytical and/o r complex administrative functions to ensure the delivery of high quality HR Services and programs
 

General Profile

• Performs routin e assignments in the entry level to a professional job progression
• Typically requir es a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamenta l theories , principle s and concepts in the functional area
• Develops competence by performing structured work assignment s
• Uses existing procedures to solve routine or standard problems and pro-act ively flag s up the need for change in procedures
• Receives instruction, guidance and direction from others
   

Key Responsibilities

Functional Specific Responsibilities

Domestic HR

• Advise, coach and counsel AOC managem ent and employees on HR-rel ated queries and issues; at individual level, group level and division level
• Provide r elated collegial support and undertake professional administr ative activities in a variety of functions, including weekly reporting of key HR metr i cs, record management, promotions/ reclassifi cations, Health Managem ent and employee benefits/ award programs
• Function as an HR Business Partner for the assigned Divisions in AOC The Hague and/or the assigned AOC Satellite Offices
• Coordi nate Employee Benefits Administration
• Seek pro -active ly alignment with Business' strategy and objectives and integrate these in execution of tasks

• Keep up to date on local labor law issues and advises management on new and/ or revised policies based on local labor law. Guide administrative staff on policy updates

• Conduct or supports HR bus i n esspart ner meetings and/or provide specialist input from the area of exper tise

  
  Domesti c Recruitment

• Estab lish recruitm ent procedures for assigned area of responsibility and tr anslates strategy into yearly recrui tment plans (incl. selecting r ecruitm ent sources, -tools, talent attract ion with a focus on em ploy er br anding)

• Conduct personal and/or telephone interviews to determine qualifications, adaptability, and availability of candidates

• Promot e viable candidates to propon ent organizations and negotiates off er acceptance and target st art dates with candidates

• Provide staff support and employee & supervisor counseling on recruitment -related matt er s

• Communic ate regularly with the assigned (applicable Division) Domestic HR Advisor/ Business Partner

  
  Training and Development & Planning

• Advise AOC management on employee t raining and educational matters

• Develop, implemen t, and evaluate formal and on-the-job training programs fo r AOC and subsidiary company employees and/o r Saudi Arab employees of Saudi Aramco

• Ensure maintenance of the SAP PMP system

• Develop and maintain company succession plans

• Assist Saudi Aramco Management Development and Career Development Depart m ents by lo catin g hos t com panies in Area of Operations
   

Contacts

External

• Daily with counterparts in Saudi Aramco and subsidiary companies
• Occasionally with extern al companies and/or consultant s to gather information for analyses an d/ or studies
• Occasionally with universities and other academic/trainingin stitutions (depending on assigned function)
• Frequently with candidates (depending on assigned function)
• Frequently with embassy personnel (depending on assigned function)

Internal

• Daily within AOC to provide advice and consultation on assigned IR functions, and to implement policies
• Daily with AOC and/or Saudi Aram co employees receiving services from the function to resolve problems
• Frequently with AOC line management in administering procedures and systems
• Regular contact with Recruitment and EEO in Saudi Arabia (Employment Branding & Attraction department)

Requirements

Functional Specific Requirements

Required Competency Levels

Customer Focus
Identifying and Anticipating Customer Needs

• Displays an interest in the custom er by trying to understand their concerns and issues;draws on customer insight to help others with howto best meet current and future customer needs.

Customer Core/Service

• Develop positive internal and external customer relationships by consistently and efficiently delivering value.

Followin g Custom er Service Trends

• Shares best practice knowledge with others in work team; identifies ways in which the customer experience could be enhanced.

Networking/Relationship Management
Seeking and Developing Relationships

• Develops a broad base of relationship s by seeking out individuals inside and outside of the businessunit; begins to build external relat ionships with customers.

Maintaining Rela t ion ships

• Proactively follows up with contact and collaborates with othersas necessary to advance goals and resolve any unmet expectat ions.

Use of Networks

• Shares information and invites input from key relationships in inte rnal network, maintaining to advance team goals.

Initiative
Addressing Gaps in Work

• Anticipates and takes action on what needs to be done to accompl ish an objective, task or goal; finds alternative or lessobvious ways to carry out plans.

Motivating and Energizing Self and Others

• Sets challenging yet motivating short and long term goals which lead to beneficial individual and team results.

Self-Starting

• Accepts ownersh ip for individual performance, results and actions; volunteers for tasks before being asked by other or being forced by events.

Accountability
Taking Responsibility and Ownership

• Takes responsibility for achieving job requirements, tasks and objectiveseven if other resources are required.

Driving and Delivering Results

• Willingly and appropriately goes beyond the scope of one's job to get the work done and meet commitments made to othe rs.

Managing Expectations and Working Through Setbacks

• Takes responsib ility for individual and team errors by personally fixing prob lems and unintended consequences.

Knowing the Business
UnderstandsOperationa l and Finan cial Factors

• Applies understanding of operational and financial factors that drive team performance to contrib ute to department success.

Understands Company Produc ts, Services

• Applies knowledge of organization's products/ servicesand compet itive landscape to deliver on team goals.

Collects and Evaluates Metrics/ Data to Determine Actions

• Gathers and evaluates information about the organization's overall performance to informpriorities.

Required Competency Levels (cont)